RETURN POLICY

Items in original condition and original packaging may be returned within 14 days from ship date for any reason. Return shipping costs are the responsibility of the customer.

EMAIL ADDRESS

Sales@OldWorldLumber.com

PRIVACY POLICY

Personal info of any kind will not be shared with any 3rd party.

TERMS & CONDITIONS

Items must be paid in full before products will ship. Products will ship standard freight unless other shipping methods are chosen and paid for at checkout. All lumber colors vary from browns and grays.Any sort of colors has to involve a range of acceptable colors as consistent coloration is not a feature of this product.Mixed Species may include Oak, Elm, Hickory, Ash, Maple, Beech, Poplar, Pine, Fir, Spruce, and others.Species mix will be different from batch to batch.Boards can vary in appearance from piece to piece and even within a piece.The opposite face and edges can differ from the featured face in texture, coloring, and other characteristics unless otherwise noted.If weathered, the weathering will often be different (amount, mix of colors, etc.) than on the featured face. Siding will be random length.Buyer understands that it must determine which uses are appropriate for this product.

FAQ

Q: Are the materials actually reclaimed? Or is it new wood made to look old?
A: All of our materials are authentic reclaimed materials from around the country and around the world.

Q: Are the floors made for glue down or nail down applications?
A: Our floors are solid 3/4″ Reclaimed Mixed Hardwoods, they are made for nail down applications only.

Q: Are your floors Kiln Dried?
A: Yes all of our floors are Kiln Dried.

Q: Are your wall planks Kiln Dried?
A: Yes all of our wall plank is kiln dried.

Q: What is the lead time on your wall plank?
A: We usually keep thousands of square feet on hand and our products typically ship out of our facility within 24hrs from the time which order is placed. In very rare circumstances lead times could exceed 4 weeks from order date.

Q: What is the lead time on your floors?
A: While we usually keep thousands of square feet on hand we cannot guarantee that your flooring will ship within 24 hrs. The typical lead time on our flooring is 4-6weeks.

CONTACT INFO

Sales@OldWorldLumber.com
Phone Number: 713-534-2621
Address: 6626 Guhn Rd. Houston, Tx 77040

PAYMENT METHODS

Most major credit cards accepted.