RETURN POLICY

We do our best to help customers select the best material for their projects. All sales final. No exchanges or returns. No crying.

EMAIL ADDRESS

Sales@OldWorldLumber.com

PRIVACY POLICY

TERMS & CONDITIONS

All lumber colors vary from browns and grays. Any sort of color will involve a range of acceptable colors as consistent coloration is not a feature of this product. Mixed Species may include Oak, Elm, Hickory, Ash, Maple, Beech, Poplar, Pine, Fir, Spruce, and others. Species mix will be different from batch to batch. Boards can vary in appearance from piece to piece and even within a piece. The opposite face and edges can differ from the featured face in texture, coloring, and other characteristics. If weathered, the weathering will often be different (amount, the mix of colors, etc.) than on the featured face. The siding will be random lengths. The buyer understands they must determine which uses are appropriate for this product.

FAQ

Q: Are the materials actually reclaimed? Or is it new wood made to look old?
A: Materials are primarily reclaimed materials from around the country and around the world.

Q: Are the floors made for glue-down or nail-down applications?
A: Our Solid Wood flooring is 3/4″ Reclaimed Mixed Hardwoods, and made for nail-down applications only. Our Engineered flooring comes in 3/4″ or 5/8″ with a wear layer of 4mm. Your professional installer may place engineered flooring directly over your subfloor. Note: A sufficient moisture barrier is recommended for all wood floor installations.

Q: Are your floors Kiln Dried?
A: Yes all of our floors are Kiln Dried.

Q: What is the lead time on your floors?
A: The typical lead time on our flooring is 4-6 weeks.

Q: Do you install floors?
A: No. Professional installation is recommended.

Q: Are your wall planks ready for install upon purchase?
A: Yes all of our wall planks are bundled and ready for installation.

Q: What is the lead time on your wall plank?
A: We usually keep thousands of square feet on hand and our products typically ship out of our facility within 24hrs from the time each order is placed. In very rare circumstances lead times could exceed 4 weeks from the order date.

CONTACT INFO

Sales@OldWorldLumber.com
Phone Number: 713-534-2621
Address: 6626 Guhn Rd. Houston, Tx 77040

PAYMENT METHODS

Most major credit cards accepted.