RETURN POLICY

We do our best to help customers select the best material for their projects. All sales final, no exchanges or returns. No crying.

EMAIL ADDRESS

Sales@OldWorldLumber.com

PRIVACY POLICY

TERMS & CONDITIONS

We require at least a 50% deposit before processing orders. Invoices shall be paid in full prior to pick up or delivery. All lumber colors vary from browns and grays. Any sort of color has to involve a range of acceptable colors as consistent coloration is not a feature of this product. Mixed Species may include Oak, Elm, Hickory, Ash, Maple, Beech, Poplar, Pine, Fir, Spruce, and others. Species mix will be different from batch to batch. Boards can vary in appearance from piece to piece and even within a piece. The opposite face and edges can differ from the featured face in texture, coloring, and other characteristics unless otherwise noted. If weathered, the weathering will often be different (amount, the mix of colors, etc.) than on the featured face. The siding will be random length. The buyer understands that it must determine which uses are appropriate for this product.

FAQ

Q: Are the materials actually reclaimed? Or is it new wood made to look old?
A: All of our materials are authentic reclaimed materials from around the country and around the world.

Q: Are the floors made for glue down or nail down applications?
A: Our Solid Wood flooring is 3/4″ Reclaimed Mixed Hardwoods, they are made for nail-down applications only. Our Engineered flooring is 3/4″ thick with a wear layer of 4mm and when installing this hardwood flooring option, you simply slide the tongues into the grooves and place the flooring directly over your subfloor.

Q: Are your floors Kiln Dried?
A: Yes all of our floors are Kiln Dried.

Q: Are your wall planks Kiln Dried?
A: Yes all of our wall planks are kiln dried.

Q: What is the lead time on your wall plank?
A: We usually keep thousands of square feet on hand and our products typically ship out of our facility within 24hrs from the time which order is placed. In very rare circumstances lead times could exceed 4 weeks from the order date.

Q: What is the lead time on your floors?
A: The typical lead time on our flooring is 4-6weeks.

CONTACT INFO

Sales@OldWorldLumber.com
Phone Number: 713-534-2621
Address: 6626 Guhn Rd. Houston, Tx 77040

PAYMENT METHODS

Most major credit cards accepted.